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Frequently Asked Questions

Careers  |  Donate  |  Payment  |  Volunteer

Bristol Bash

Frequently Asked Questions

Answers to common questions

The dedicated team at Bristol Village wants you to stay informed. We have gathered a few of the most frequently asked questions about the Bristol experience and have answered them for you on this page.

If any of your questions or concerns are not covered here, please do not hesitate to contact us through or contact page form or by calling us at 716.406.9500.

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What’s included in the monthly fee?

Our monthly fee is all-inclusive and includes 24-hour nursing with medication management, three delicious, home-cooked meals, healthy snacks, a wide variety of engaging social activities, personal care assistance, housekeeping, laundry, cable TV, WIFI and more. Visit our website or call and speak with a team member for a full list of amenities. We are proud to be one of the only facilities in the region offering this all-inclusive plan.

Who assists with medications?

Licensed Nurses and Trained Medication Techs.

When does my loved one exceed your level of care?

Bristol Village has an Enhanced Assisted Living Residence (EALR) license. Under our EALR criteria, this allows people to age in place and receive additional services as long as we can safely meet their needs.

Do you take residents to doctor appointments?
Yes, we are happy to offer transportation services at an additional charge.
When can I visit?
Generally, we have open visiting hours, but please don’t hesitate to call if you have questions about our policies. We ask that you sign in and sign out at the front desk and encourage family members to visit as often as possible
Do you go on outings or trips?

Our fantastic activities department coordinates a year-long calendar of events and monthly outings including shopping, restaurants and seasonal activities.

Can an out-of-town guest stay overnight?
Yes, as long as the resident’s apartment can accommodate a guest. The guest would need to fill out an overnight guest form at the front desk.
What makes Bristol different as a non-profit residence?
As a non-profit organization, we are governed by a community board of directors. All profits are reinvested into our facilities, always ensuring that the needs and interests of our residents are the first priority. This enables us to provide the highest standard of care and create a culture of comfort and excellence.